Biography

With 25+ years in professional and leadership roles across customer experience, organisational coaching, business improvement, project and program delivery, and change management, Rodney has most enjoyed helping people to grow, learn and get unstuck.

Rodney combines a calm, engaging and relatable presence with a curiosity for new and fresh perspectives, and a desire to help others be more effective, more easily.

Whether leading major IT transformations or training and mentoring the next generation of Agile leaders, Rodney‘s style is to get alongside executives, leaders and teams, understand their goals and challenges, and to coach, teach or mentor them as needed.

Rodney has delivered a wide range of projects and transformational programs spanning telecommunications, banking, contact centre design, personalised marketing and customer experience, in Australia and across The Philippines and India.

“I still gravitate to John Whitmore’s early description of coaching as ‘raising awareness of self and the external world’. To get alongside people to help with their awareness or growth is an amazing honour.”

Coaching Expertise
Rodney has been coaching in both formal and informal roles for 20+ years, including designing much of Telstra’s coaching strategy, training and tools, and personally coaching many leaders and coaches.

In his coaching, Rodney works to build solid, genuine relationships that foster trust. He combines insightful questions with creative thinking to help his clients find practical and pragmatic next steps.