Andrea is an experienced Client Relationship Manager with lengthy experience in the media and public service. She has extensive skill in working in a close proactive partnership with clients to effectively manage daily operations.
Pivotal to this, is being the conduit between clients, the Client Relationship team and our coaches. Striving for delivery excellence and a high level of care, Andrea ensures participants are supported within appropriate timeframes.
With an empathetic approach, Andrea helps people feel less aone in uncertainty. She is highly skilled at building rapport and actively listening to build meaningful connections.
Andrea has expertise in workforce change, coaching, resourcing, project oversight, service delivery, operations, reporting and planning.
Taking a person-centred approach, Andrea makes sure impacted employees are informed about their options of support, delves deeper into their unique needs and assesses the best coach fit.
Her commitment to providing an exceptional experience for both client and participants is exemplary.